Beware! Don't buy from Kanes. Bought a living room set, which included sofa, loveseat, center table, and tv console. The sales guy misguided me, and sent the wrong center table. I was not able to return it, but rather received a store credit after lots of complaints....Read more
I purchased a "leather" couch from Kane's Furniture and also purchased the UV3 insurance from Kane's. Within one month, little chips of leather were peeling off all around the couch, even on areas which are not sat on. I contacted Kane's immediately. Kane's sent UV3...Read more
Bought $2000.00 sofa and love seat. Customer service was horrible and even talked with manager. They knew nothing. Delivery scheduled then all went bad. They charge $119 for delivery and scheduled us for a 7 a.m. delivery time which was not acceptable and we asked for...Read more
Short Review on February 26, 2017
In the class action lawsuit about bonded leather, the only people who are eligible for 100% are those who purchased 2016. If you bought 2015-25% If you bought 2014-15% 2013-12.4% 2012-10% 2011-7% 2010-5% This settlement seems to be favoring Kanes, NOT consumers! You NEED TO OPT OUT BY March 13, or you are AUTOMATICALLY a part of it.
Short Review on December 10, 2016
My mother and I went to Kane's furniture about one year ago spent over $3000 they said their products had a lifetime warranty they did not hold up and they do not do anything about it . They furniture that they sell there is *** the sales people they have lie the managers they have there are worse then the sales people
Kanes Furniture Furniture Set Review
Awful. The furniture was sub-par and they did not adhere to their interest free promise. They did not keep you informed as they also promised.
Kanes Furniture Chair Review
The chairs i bought are peeling and kanes will not stand behind there products. They miss lead you on there warranty.
Worst experience ever. Still no feedback. So far five month!!! After three weeks, since I bought 'Old World China', I opened door and glass shelf with all stuff dropped on my feet. Reason - unappropriated installation by Kane's employees. They didn't adjustment this...Read more
I didn't like
- Bad customer service
- Chinese manufacturer
- Totally dissatisfied
In 2013 I purchased a living room set comprised of 2 Love seats and one sofa, all of which were made by CHER SPECTRUM and sold by Kanes. Almost immediately the color started to rub off where one sits. That has now deteriorated to the point that I cover it out of...Read more
Tampa Bay Times story today about how Florida-wide Kane's Furniture has agreed to a multi-million-dollar settlement of a class-action lawsuit brought on behalf of thousands of customers who'd bought defective bonded leather furniture. Starting this week, customers will...Read more
That lifetime warranty is bs! They send out a tech to look at the problem only to tell you it's not covered under the lifetime warranty and you didn't purchase a wood protection warranty! Why would I purchase a warranty when the salesman made it very CLEAR that they...Read more
Kane's repairman ruined my sofa. I am going to sue them and tell everyone about Kane's. No one should buy from them. They are the worst. Their products are inferior. They don't care about the customer. They don't want to replace it. Their repairman came into my home...Read more
I bought a Leathaire sofa from kanes furniture store in Ocala just over 3 yrs ago , Its faded as if its 15 yrs old I called them, they said Its not covered when I bought lifetime fabric coverage,I would not buy from them again,they are liars.I would not advise anyone...Read more
Atrocious. Paid $800 for a recliner 2 years ago. Chair sank on the left side over and over, Kane's solution was to send a tech out to shove more stuffing in it. Then, the reclining mechanism broke, the wire inside the chair that "grabs" the reclining mechanism snapped....Read more
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