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Worst experience ever. Still no feedback.

So far five month!!! After three weeks, since I bought 'Old World China', I opened door and glass shelf with all stuff dropped on my feet. Reason - unappropriated installation by Kane's employees. They didn't adjustment this piece of furniture.

I got completely destroyed the beautiful china set for 6 person from Europe, crystal bowl (heirloom about 60 years old), deep scratches at floor and furniture and a other stuff were damaged. At least it cost me 1,000$. 3 month I spend for calls, emailing each other, waiting... eventually for nothing, they are denied the claim.

That is they reason: "the claim was denied.Per our claims department this was delivered 3 months ago and there is no way of knowing if items were moved or adjusted" Is that my hobby moving and adjusting furniture?

3 month ago? Just imagine the: little kid open this door....

Product or Service Mentioned: Kanes Furniture Cabinet Installation.

Reason of review: Poor customer service.

Monetary Loss: $1000.

Preferred solution: Full refund.

I didn't like: Bad customer service, Chinese manufacturer, Quality, Does not stand behind their defective product, Totally dissatisfied.

Company wrote 0 private or public responses to the review from Feb 22, 2017.
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