Bought sectional power recliner living room set three years ago, started peeling this year, called Kanes and told them the problem, they offered a $700.00 credit towards new furniture, and I would have to return my 8 piece sectional back and pickup new furniture. I have been fighting cancer and definitely couldn't focus on this argument.
They have lost mine and my family's business and I will tell everyone that the quality was not there in my furniture despite the full cost paid for it, and $700.00 won't pay for a new living room set so I have to just look at it and listen to my family everytime their commercial comes on that says "QUALITY SO GOOD, ITS GUARANTEE FOR LIFE. " Maybe they were talking about us that are fighting for ours.
The furniture peels even on the pieces not sat on, on the top front. Hope Kanes does about face and start treating their customers right.
Product or Service Mentioned: Kanes Furniture Furniture Set.
Reason of review: Bad quality.
Monetary Loss: $1800.
Preferred solution: Should replace the whole set because of poor quality not wear or tear..
I didn't like: Misleading advertising, Quality.