I bought a lot of furniture at Kane's.I figured with a lifetime guarantee and the prices they charged that I must be getting some kind of quality.
After only 2 years one of the 2 sofas I bought there has started "peeling". I barely use the thing and the leather is just flaking off of it. The other couch is fine. No big deal I thought, it's covered under guarantee.
Well, when I went to the store with my pictures I got a crude awakening.
Peeling is not covered under their guarantee.By comparison, I bought another sofa across the road at a cheap place that gets a lot of traffic and it still looks brand new.
More Review Details
|Style and Design|
|Exchange, Refund and Cancellation Policy|
|Product or Service Quality|
- Reason of review:
- Warranty issue
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Review category
- Furniture and Decor
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