I bought a lot of furniture at Kane's. I figured with a lifetime guarantee and the prices they charged that I must be getting some kind of quality.
After only 2 years one of the 2 sofas I bought there has started "peeling". I barely use the thing and the leather is just flaking off of it. The other couch is fine. No big deal I thought, it's covered under guarantee.
Well, when I went to the store with my pictures I got a crude awakening.
Peeling is not covered under their guarantee. By comparison, I bought another sofa across the road at a cheap place that gets a lot of traffic and it still looks brand new.
This person wrote the review because of warranty issue of sofa from Kanes Furniture and attached a photo. Reviewer claimed that he or she lost $650 and wants Kanes Furniture to issue a full refund.
The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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