We purchased these couches in May 2013, from Kanes furniture in Ocala, Florida, and are are completely unsatisfied. The couches are peeling in the head rest area and along the arm rest.
We have no kids or pets and are elderly. The damages to the couches does not constitute normal wear and tear. To make things worse people have not returned our calls in a timely manner, and when they did they offered a fraction of what we paid. I completely understand if the damage was our fault, but like I said it is not in the normal wear and tear areas.
We live on a very fixed income and just want the items replaced.
We have bought several items from this Kanes, and that relationship has been strained by our recent experience.
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