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Kanes Furniture - $900.00 couch total garbage in 5 years

Kanes Furniture - $900.00 couch total garbage in 5 years
Purchased a $900.00 supposed leather power recliner couch in 2012. Obviously the sales person lied about couch being leather to make the sale. It started peeling a year ago and is now just garbage. Kane’s advised their LIFETIME warranty does not cover peeling or anything relating to the surface of the couch. I WILL NEVER PURCHASE ANYTHING FROM KANE’S AGAIN.
1.7
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1250755
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Kanes Furniture - Horrible liars!
They did it again! They lie, lie, lie! I was given a price for a floor model sofa. I returned an hour later and the price jumped 175.00. Nobody knows what they’re doing! The floor model was 899.99. They took off 200.00. They were running a 25% off sale, so the...
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1.0
#1229387
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I wouldn't send my worst enemy to Kane's to buy furniture. We spent $2100 on two new couches with a corner piece and they sold us on the electric recliners. We bought them in January and within a month two of the end recliners broke. A repair person came out not to...
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1.6
I didn't like
  • Bad customer service
  • Do not honour warranty
#1229075
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I recently purchased a sofa from Kanes in Lakeland Florida, I paid the unbelievable $120.00 delivery fee to have them tell me that “I do not dictate to them when they deliver”, because they cannot seem to deliver the sofa at a time that is convenient for me. I work I...
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#1216933
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I returned the first chair of which I paid them in full to the tune of $846 and some cents. Went back to the store and decided on a smaller chair which they delivered. Well the difference in the price of the two chairs was $100.00, the smaller one was less. This chair...
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#1207296
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Kanes Furniture - Poor Customer Service

Wonderful in the store, but if there is a problem forget it. No help at all.
1.9
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1193822
Reply to reviews
I don't remember the brand I purchased at Kanes but the story is identical. The color disappears from use and when I contacted Kanes about their lifetime warranty I was told it only applies to structural issues. Apparently quality can be crap as long as it is put...
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#1193441
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I just want to mention and leave a comment about my experience with Kanes Furniture. My wife and I purchased about two years ago two white reclining sofas. A manual one and an electric one. We loved the sofa immediately. It was gorgeous. We were told by the...
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Anonymous
Juan Carlos Tafur Mejia

The issue was never resolved. I was never contacted by no one to ask me how this can be solved. This is defenetely the worst company ever and that one that I had the worst exp...

Anonymous
1da

Thank you as l was about to go pay for my recliner and l too was told it was leather. I went online aTo find out its a faux leather fabric. It was 2600.00 on sale for 1600.0...

1.1
I didn't like
  • Totally dissatisfied
#1171973
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About 3 years ago, we purchased a dining room table and 4 "leather" chairs. We're only here 4 months of the year and my husband sits in a wheelchair. Two of these so-called leather chairs are peeling and We find the leather all over the floor. The other 2 chairs are...
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2.0
#1159643
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Contact Kanes Furniture

Mailing Address:
Kanes Furniture
5700 70th Ave
Pinellas Park, FL 33781-4238
USA
Phone:
(727) 545-9555
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How sad. The product is fine and the values are good but the salesman that we had the misfortune to be dealing with was useless. He was unprofessional and inefficient. Having promised us that the goods selected were in stock and available fore immediate delivery we...
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2.4
I liked
  • Product
I didn't like
  • Being lied to
#1138006
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