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Kanes Furniture in Lakeland, Florida - London Cocktail Table collapsed because bad wood

1.3
Details
Kanes Furniture - London Cocktail Table collapsed because bad wood
Kanes Furniture - London Cocktail Table collapsed because bad wood
Kanes Furniture - London Cocktail Table collapsed because bad wood
Kanes Furniture - London Cocktail Table collapsed because bad wood
Kanes Furniture - London Cocktail Table collapsed because bad wood
Kanes Furniture - London Cocktail Table collapsed because bad wood
Purchased London Cocktail Table at Kanes Lakeland Florida. This piece collapsed into pieces as you can see it in the pictures. There is no point in contacting this store as I had very bad experience with their management team handling customer complaint during my furniture delivery itself. I am posting this so that other customers planning on buying this furniture or any furniture at Kanes please please stay away from this store.
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Review
#1510938 Review #1510938 is a subjective opinion of poster.
Product
Kanes Furniture Table
Pros
  • Manager handling the issue
Cons
  • Gm talks very rude and have zero customer service skills
Reason of review
Poor customer service

Kanes Furniture - No font buy there watch your Warrenty

Kanes Furniture - No font buy there watch your Warrenty
I purchased a recliner the left side of the arm started leaning called the store they sent over a msn who told me it’s not covered by the Warrenty the whole couch is covered but not the part that you need, how can that be very disappointed in this company inexcusable going to go to the store never would I buy another piece of furniture from them
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Review
#1708179 Review #1708179 is a subjective opinion of poster.
Cons
  • Warranty and customer service
Reason of review
Warranty issue
Preferred solution
Let the company propose a solution

Kanes Furniture - We bought a recliner after sitting in the perfect showroom floor model. After getting the showroom floor copy home. About 50% of quality was missing. Back to the store, floor model was better.

1.3
Details
Long story short we could not get any satisfaction. The showroom floor model hand 50% more quality than the one we took home. The chairs look alike but there was a big difference when you said in them.
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Review
#1708131 Review #1708131 is a subjective opinion of poster.
Product
Kanes Furniture Recliner
Reason of review
Bad quality

Kanes Furniture in Orlando, Florida - Damaged product

Kanes Furniture - Damaged product
Second piece of damaged furniture when delivered
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Review
#1703071 Review #1703071 is a subjective opinion of poster.
Product
Kanes Furniture Bed
Reason of review
Damaged or defective

Kanes Furniture in Winter Garden-Ocoee, Florida - Can’t pay

2.6
Details
I financias a bedroom set but can no longer make payments due to losing my job what are the next step?
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Review
#1672546 Review #1672546 is a subjective opinion of poster.
Product
Kanes Furniture Furniture Set
Reason of review
Problems with payment
1.0
Details
I bought a sectional about 2 years ago. I was reassured that it wouldn't crack or peel but unfortunately two years later that was a lie. The salesman offered me 7 years warranty and I asked him will it cover the crack and peeling he said no however it shouldn't have...
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Review
#1662822 Review #1662822 is a subjective opinion of poster.
Cons
  • Totally dissatisfied
  • Does not stand behind their defective product
  • Misleading advertising
Reason of review
Bad quality
Preferred solution
Let the company propose a solution

Kanes Furniture in Port Charlotte, Florida - Pissed off customer

I bought a $1000 leather couch from them 2 years ago and it’s splitting on the arm. Janes refuses to do anything about it because it’s out of warrant. 2 dam years old and falling apart . They have nit heard the last of me
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Review
#1643273 Review #1643273 is a subjective opinion of poster.
Cons
  • Bad quaility
Reason of review
Bad quality
Loss
$1000
Preferred solution
Full refund
1.0
Details
The worst customer service ever! We furnished our house from them last year and we purchased an warranty on every single piece and this warranty is supposed to cover anything for 3 years especially if it’s a defect of manufacture! We called their customer service on...
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Review
#1642533 Review #1642533 is a subjective opinion of poster.
Product
Kanes Furniture Sofa Warranty
Cons
  • Warranty and customer service
Reason of review
Poor customer service
Loss
$950
Preferred solution
Full refund

Kanes Furniture in Brandon, Florida - WORST EXPERIENCE IN AMERICA

1.8
Details
I have brand new furniture that, wall unit and a bed that is completely unused, delivered barely 12 days ago.... and I’m being told there’s no return policy ? In America ? I went into a store and bought a rug that was shipped to me and I I can’t return it? Because if no return policy as I’m being told. This is the worst business - Kane’s furniture...... because what it is essentially is being told I do not have a right to change my mind less than two weeks after spending $5000+ . This is a shame
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Review
#1636095 Review #1636095 is a subjective opinion of poster.
Product
Kanes Furniture Bed
Pros
  • Good quality
Cons
  • Terrible return policy
Reason of review
Return, Exchange or Cancellation Policy
Loss
$5000
Preferred solution
Full refund

Kanes Furniture in Orlando, Florida - Brought 2 bedroom sets paid 5200 cash had to wait for 2 weeks to ger it and guess what it came with roachs

1.0
Details
It came with roachs in night stand and dresserpoor
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Review
#1621365 Review #1621365 is a subjective opinion of poster.
Product
Kanes Furniture Furniture Set

Contact Kanes Furniture Customer Service

Mailing Address:
Kanes Furniture
5700 70th Ave
Pinellas Park, FL 33781-4238
USA
Phone:
(727) 545-9555
All Kanes Furniture Contacts

Kanes Furniture Products and Services Reviews

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2.3
Details
Our sofa was delivered beginning of May, 2019. We noticed that on the middle section, there was a hard spot. I called the following Monday, and explained what was going on.. The lady said someone would come out. Service man came out and took pictures,said someone from...
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Review
#1574107 Review #1574107 is a subjective opinion of poster.
Product
Kanes Furniture Sofa
Reason of review
Damaged or defective
Preferred solution
Deliver product or service ordered
Tags
  • Want My Sofa